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      FAQs

      What Shipping Methods Are Available?

      We currently ship orders with USPS, UPS & DHL carriers.

      When will my order ship?

      All in-stock items will ship within 1-5 business days.  Shipping times are guidelines, but we will do our best to inform you of the arrival of your order.

      Do You Ship Internationally?

      At this time we do not ship internationally, but we hope to do so in the near future.

      My Order Arrived Damaged. What do I do?

      When you order arrives inspect it immediately.  If an item arrives damaged, contact us at info@homesteadcitydwelling.com within 48 hours of delivery, so that we can handle the issue right away.  Please read our full refund policy for further details.

      Do I have to pay anything to return my items?

      Shipping in non-refundable therefore, you will be responsible for the shipping costs associated with returning your item.

      How do I return an item?

      Your satisfaction is our top priority, however if you are not happy with your purchase you have 14 days from delivery to contact us at info@homesteadcitydwelling.com.  In order for your return request to be approved, there are specific requirements that are required and the products must be eligible for return.  Please read our full return policy for further details.